Privacy Policy

Frankston Peninsula Taxi Privacy Policy

At Frankston Peninsula Taxi, we value your privacy and are dedicated to safeguarding your personal information. This policy outlines how we gather, use, and protect your data when you use our taxi services. We only collect information that is essential to deliver safe, dependable, and efficient transport services across Frankston and Mornington Peninsula.

Information We Collect

• Basic details such as your name, phone number, and pickup and drop-off locations when you make a booking.
• Payment-related details required to process transactions securely.
• Communication details when you reach out to us for support or enquiries.

How We Use Your Information

• To confirm, manage, and complete your taxi bookings.
• To enhance our services and improve customer experience.
• To communicate important updates related to your trip.
• To comply with legal and regulatory obligations where required.

Data Protection and Security

• We take reasonable measures to keep your personal information safe and secure.
• Your data is stored in protected systems to prevent unauthorised access.
• We do not sell or share your personal information with third parties for marketing purposes.

Third-Party Services

• We may use trusted service providers for payment processing and communication.
• These providers are required to handle your data securely and responsibly.

Your Rights and Choices

• You can request access to your personal information at any time.
• You may request updates or deletion of your data where appropriate.
• You can contact us for any privacy-related concerns or questions.